1. Data controller
This website is operated by Vexralorvlexiron. Address: 57 Blackbird Rd, Leicester LE4 0AR, Great Britain. For questions about this policy or your data, contact: info@vexralorvlexiron.world, contact@vexralorvlexiron.world, support@vexralorvlexiron.world, help@vexralorvlexiron.world (as displayed on the site).
2. What data we collect
We may collect: name, email address, phone number (if provided), and message content when you submit the contact or order form. We also collect technical data such as IP address and cookie data as described in our Cookie Policy.
3. Legal basis and purposes
We process your data on the basis of your consent (when you submit a form or accept cookies), contract performance (processing orders), and our legitimate interests (site security, analytics where permitted). Purposes include: responding to enquiries, processing orders, improving the website, and complying with legal obligations.
4. Your rights (GDPR)
You have the right to: access your data, rectify it, erase it (right to be forgotten), restrict processing, data portability, object to processing, and withdraw consent. You may lodge a complaint with a supervisory authority (e.g. ICO in the UK). To exercise these rights, contact us using the details above.
5. Data retention
We retain form submissions and order-related data for as long as necessary to fulfil the purpose (e.g. order fulfilment and support) and for legal or accounting requirements, typically up to 6 years where required by law. Cookie data retention is set out in our Cookie Policy.
6. Data security
We use appropriate technical and organisational measures (e.g. HTTPS, secure storage, access controls) to protect your data against unauthorised access, loss or alteration. Data is transmitted over HTTPS only.
7. International transfers
Your data is processed within the UK/EEA. If we ever transfer data outside the EEA, we will ensure adequate safeguards (e.g. standard contractual clauses) are in place.
8. Geographic scope
This website and our data processing are directed at users in the United Kingdom and, where applicable, the European Economic Area. If you access the site from another region, your data may still be processed as described herein; by using the site you acknowledge this. We do not target or solicit users in jurisdictions where our product or data practices would be restricted.
9. Advertising and topic (Google Ads)
Where we advertise (e.g. via Google Ads), we comply with applicable advertising policies. Our site promotes a dietary supplement only. We do not make disease treatment, cure, or prevention claims. Content is informational only and does not constitute medical advice. For restrictions on health-related advertising in your country, see the policies of the relevant ad platform.
10. Changes
We may update this policy from time to time. The “Last updated” date at the top will be revised. Continued use of the site after changes constitutes acceptance of the updated policy.